成功运营水疗中心

Excellence in Spa Operations

Learn how to create an organisation structure for a spa or wellness center and explore spa revenue streams.

602 次查看
格里昂酒店管理学院
FutureLearn
  • 完成时间大约为 2
  • 初级
  • 英语
注:本课程由FutureLearn和Linkshare共同提供,因开课平台的各种因素变化,以上开课日期仅供参考

你将学到什么

Differentiate types of spas and wellness centers

Map the organization structure of a spa

Develop HR practices and development / training needs in a spa

Describe the main SOP and standard policies in a wellness center

Analyze the main revenue generating areas in a spa and how to manage these effectively

Expand the wellness programs to the hotel operations and services

课程概况

On this course you will learn about the different types of spa and different competitors in the spa industry. You will also consider a framework for creating an organization structure for spa and wellness centers.

In the second part of the course you will explore different revenue streams for spas and learn practices to maximise sales. This course has been carefully created to be relevant to today’s market conditions and is up to date with different spa operation strategies.

课程大纲

Establish different types of spa and industry competition

Map a framework for organizational structure and staffing needs

Learn about revenue streams in the business and the yielding practices used to maximize sales

面向人群

This course is for general managers, operations managers and spa managers. You need professional experience in hospitality or of working in a spa and a bachelors degree in a hospitality-related subject.

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