谈判的艺术

The Art of Negotiation

隶属于 职场准备之商务沟通 专项课程 » Participants explore how current a…

加州大学尔湾分校

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谈判的艺术
  • 分类: 其他
  • 平台: Coursera
  • 语言: 英语

隶属于 职场准备之商务沟通 专项课程 »

Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones.

课程概述

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.

授课大纲

Learn about the nature of negotiation and how it differs from selling
Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation
Explain the role of authority and how to address it in negotiations
Explain the role of power in negotiations and how to address power inequities
Explain the positive and negative influences of empowerment
Learn the different “stances” or negotiation styles negotiators might adopt
Demonstrate the factors that influence which negotiation style is implemented
Describe the personal and behavioral characteristics of an effective negotiator
Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator
Assess your own values and personal style and how they affect the negotiation process
Learn about the critical importance of planning and preparation in the negotiation process

先修知识

No background is required; all are welcome!

参考资料

This course is self contained. There are no required readings.

授课形式

This course is available on demand. This class consists of short weekly lecture videos, which are between 8 and 12 minutes in length. There will also be weekly quizzes.

This course will have a verified certificate option, but will not be accepting payments until the class starts.

常见问题解答

What can I earn for completing this course?
Students successfully completing this course on Signature Track can earn a verified certificate.

Will I receive university credit for this course?
At this time, university credit is not available for this course.

What resources will I need for this class?
The course is self-contained. No additional texts or materials are required.

When do I need to complete the course by?
This course is offered in the On Demand format. That means all the videos, quizzes and other content are always available and there are no deadlines. You can complete the course at your own pace.

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